1. No Returns after Deliver:
Madens does not accept any returns once the items have been delivered to the customer.
2. Confirmation of Quality:
Quality of our items is something we greatly value. There is a set quality control standard that all Madens products are required to meet before being shipped out.
3. Support & Claims:
All staff at Madens works tirelessly to keep customers happy. If there are ever problems with the order placed, we would like you to reach out to our dedicated team via email at madensvision@gmail.com or via telephone at +91-9720797777
4. Wrong Deliveries:
If you ordered an item and received the wrong item or a defective one, you must reach out to our support team within the next 7 days after you received the order. A case search will be started and if it’s confirmed, refund your money.
5. Order Cancelling:
In the case that you wish to cancel an order placed, you should request for a cancellation within 24 hours of placing the order otherwise the request will not be accepted. We advise clients to respect these time limitations in order to make shipping cancellation as trouble-free as possible.
6. Refund Policy:
Refunds will be entertained only in cases of damaged or defective products. The refund process will be initiated only after adequate checks and receiving the approval from our quality control department.
Note : if any refund approved by the company it will take up to 7 working days to credit to you original source account.
7. Addressing Madens:
In any case of questions or problems, please contact Madens Customer Support via the following address:
madensvision@gmail.com
Helpline: +91-9720797777
